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Keeponsale stands behind the products we sell. That is why all our products come with a one-year warranty from the date of original order.

Warranty Terms

•Customer will be responsible for the shipping cost to return the items to Keeponsale.

•Customer should make sure that items are safely packed before sending them back. Keeponsale is not be responsible for any lost or stolen items.

•When sending back the items, customer must use a shipping method that has tracking on it. Packages without tracking will not be processed.

Please note:
We reserve the right to void the warranty on any item that shows signs of alteration, abuse, or damage beyond normal wear and tear as determined by our jewelry experts.

For any questions, please contact us at [email protected]